Walmart Teaming Assessment Test Questions with Answers
Section 1: Work with Associates (Situational Judgment)
(Choose the BEST and WORST response)
Q1. A team member is late for their shift and tasks are piling up.
A. Do their tasks for them.
B. Inform the supervisor.
C. Help with urgent tasks, then update the supervisor.
D. Ignore the problem and focus on your own work.
Answer: Best – C, Worst – D
Q2. You and a coworker disagree on how to complete a shared task.
A. Compromise and agree on a method.
B. Let them do it their way and step aside.
C. Call a manager without trying to talk.
D. Argue until they give in.
Answer: Best – A, Worst – D
Q3. A new associate is struggling to use equipment.
A. Offer to show them.
B. Laugh and walk away.
C. Report them for being slow.
D. Do the work yourself and tell them to watch.
Answer: Best – A, Worst – B
Q4. You made a mistake that delayed the team.
A. Admit it and fix it.
B. Blame someone else.
C. Ignore it.
D. Leave early to avoid questions.
Answer: Best – A, Worst – B
Q5. Your team lead gives a confusing instruction.
A. Ask politely for clarification.
B. Ignore and guess.
C. Ask another coworker to explain.
D. Do something else instead.
Answer: Best – A, Worst – B
Section 2: Handle Customer Situations
(Choose the best response)
Q6. A customer is angry about a long wait.
A. Apologize and assist politely.
B. Ignore them.
C. Tell them to calm down.
D. Say “We’re short-staffed, deal with it.”
Answer: A
Q7. A customer asks about a product you're unfamiliar with.
A. Find someone who knows or check your system.
B. Say “I don’t know” and walk away.
C. Guess the answer.
D. Tell them to search online.
Answer: A
Q8. A customer asks you for help while you’re busy.
A. Politely excuse yourself from your current task and help.
B. Say “Not my job.”
C. Tell them to wait without explanation.
D. Ignore them completely.
Answer: A
Q9. A customer thanks you after assistance.
A. Smile and say, “Glad to help!”
B. Ignore it.
C. Say, “That’s fine.”
D. Walk away silently.
Answer: A
Q10. A child is lost and crying in the store.
A. Stay with the child and call a supervisor.
B. Leave them and hope someone else handles it.
C. Tell them to stop crying.
D. Walk them to the exit.
Answer: A
Section 3: Tell Us Your Story (Work Habits)
(Pick the most accurate choice)
Q11. How often do you show up on time?
A. Always
B. Most of the time
C. Sometimes
D. Rarely
Answer: A
Q12. You are asked to work an extra shift. What do you do?
A. Accept if possible.
B. Say “no” without asking why.
C. Ignore the request.
D. Agree but don’t show up.
Answer: A
Q13. How do you prioritize tasks at work?
A. By urgency and importance.
B. Randomly.
C. By what’s easiest.
D. I wait for others to tell me.
Answer: A
Q14. How do you handle stressful workdays?
A. Stay calm and focused.
B. Complain out loud.
C. Give up.
D. Ask to leave early.
Answer: A
Q15. You’ve been trained on something new. How do you respond?
A. Practice and apply it.
B. Stick to old ways.
C. Tell others not to use it.
D. Ignore the training.
Answer: A
Section 4: Personality (Agree/Disagree Statements)
(Best answers based on Walmart’s values)
Q16. I enjoy helping coworkers succeed.
Answer: Strongly Agree
Q17. I avoid speaking up during team discussions.
Answer: Disagree
Q18. I follow instructions even if I don’t like them.
Answer: Agree
Q19. I handle criticism poorly.
Answer: Disagree
Q20. I take ownership of my mistakes.
Answer: Strongly Agree
Q21. I prefer working alone over working in a team.
Answer: Disagree
Q22. I lose motivation quickly.
Answer: Disagree
Q23. I adapt well to changes.
Answer: Strongly Agree
Q24. I like helping customers solve problems.
Answer: Strongly Agree
Q25. I sometimes argue with coworkers.
Answer: Disagree
Q26. I stay calm when things get hectic.
Answer: Strongly AgreQ27. I avoid leadership roles.
Answer: Disagree
Q28. I prefer working in a fast-paced environment.
Answer: Agree
Q29. I get frustrated when others make mistakes.
Answer: Disagree
Q30. I take pride in doing my job well.
Answer: Strongly Agree
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