How To Fix PS4 Stuck On System Software Update Error Controller Not Working

If your PS4 is stuck on a system software update error and the controller is not working, there are a few steps you can try to resolve the issue. Here's a step-by-step guide:

1. Check the Controller Connection:

Ensure that the controller is properly connected to the PS4 using a USB cable. If it's wireless, try connecting it via USB to see if that helps establish a connection.

2. Reset the PS4:

Sometimes, a simple reset can fix minor glitches. To do this, turn off your PS4 completely and unplug it from the power source. Wait for a couple of minutes and then plug it back in. Turn on the PS4 and see if the controller is now working.

3. Start in Safe Mode:

If the controller is still not responding, try booting the PS4 into Safe Mode. This mode allows you to troubleshoot various issues. To access Safe Mode, follow these steps:

4. Turn off the PS4 completely.

Press and hold the power button for about 7 seconds until you hear a second beep.

Connect your controller to the PS4 using a USB cable and press the PS button on the controller.

5. Rebuild the Database:

While in Safe Mode, you can try rebuilding the PS4 database, which can help fix some system errors. Choose the "Rebuild Database" option from the Safe Mode menu. Be aware that this process may take some time and won't delete your game data.

6. Update via Safe Mode:

If you're stuck on a system software update error, you can try updating your PS4 through Safe Mode. Choose the "Update System Software" option from the Safe Mode menu and follow the on-screen instructions.

7. Use Another Controller:

If you have access to another PS4 controller, try connecting it to see if the problem lies with the original controller. If the other controller works, the original controller may be faulty and needs replacement or repair.

8. Reset the Controller:

On the back of the controller, there's a small hole next to the L2 button. Insert a paperclip or a pin into the hole and press the reset button for a few seconds. Then, connect the controller to the PS4 and try again.

9. Reinstall the System Software:

If none of the above steps work, you might need to reinstall the system software using a USB drive. Visit the official PlayStation website to download the latest system software version and follow their instructions to install it via USB.

If, after trying all these steps, your PS4 is still not functioning correctly, it may indicate a more significant hardware issue. In this case, it's best to contact PlayStation Support or consult a professional technician for further assistance.